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Use case · E-commerce

The back-office for the Supabase-backed shop.

If you've outgrown Shopify Admin or you're running your own commerce stack on Supabase, you need an admin that knows about orders, customers, and refunds. Suparbase has archetype-aware views built for exactly that shape.

What e-commerce teams use daily

The five operations you'll do twenty times a day

  • Find an order, fast

    Cmd-K, paste the order number or the customer email. The order page is one click away. Beats fishing through three tabs in Shopify.

  • Fix a shipping address before fulfilment

    Click the address field. Edit. Enter. Done. Audit log captures the change with the original value.

  • Issue a refund + adjust order status in one click

    The Commerce archetype groups status, totals, and line items together. Update status, leave a payment note, the audit log keeps the trail.

  • Look up customer history in seconds

    From an order, jump to the customer; the User archetype shows last_sign_in_at, past orders, and metadata fields. The next email to the customer is informed.

  • Bulk-update shipping statuses

    Filter orders by status='ready_to_ship', multi-select, bulk-update to 'shipped' with a tracking number from a CSV import. One operation in the audit log.

  • Answer 'why did this happen?' with proof

    Every change has a row in the audit log. When a customer disputes a charge, you have the timeline. Half your chargeback rebuttals get easier.

The AI angle

Questions your ops team would have queued for engineering

"How many orders shipped last week?" The AI chat calls count_rows with the right filter. Twenty seconds, two cents in tokens.

"Which customers placed orders over $500 and then asked for a refund?" The agent walks orders customers refunds, returns the list.

"What's the average days-between-order for our top 50 customers?" One propose-then-execute query. Apply if it looks right; the audit log notes it was AI-initiated.

Operate your shop without the admin tax.

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