The agreement, in plain English.

Hosted plan

When you sign up at suparbase.com and use the hosted version, the terms below apply. By creating an account you agree to them.

1. The service

We host and operate Suparbase for you. The product is proprietary software offered on a free hosted tier (with paid plans for higher limits and team features).

2. Your account

You're responsible for keeping your credentials safe. If your account is compromised, reach us immediately via our contact form (pick “Security report”). We won't reset your password from an email; we'll route a recovery flow through the in-app generate-link path.

3. Acceptable use

You may not use Suparbase to:

• Operate against a Supabase project you don't own or have explicit permission to operate against.
• Run automated load tests we haven't agreed to in writing.
• Store data that violates the law of any jurisdiction you or we operate in.
• Spam, phish, or distribute malware via the auth-users invite flow.
• Reverse-engineer the hosted service, scrape it, or attempt to extract another tenant's data.

4. Payment and refunds

The hosted plan is monthly, per active user, billed at the start of each cycle. You can downgrade or cancel at any time from your account settings; cancellation is prorated for the rest of the month and refunded.

The 14-day free trial does not require a credit card. After the trial expires we'll email you; if no card is on file the account moves to a read-only state for 30 days, then we hard-delete it.

5. Your data is yours

Your Supabase data is not our data: we never persist row contents, only proxy them. The data that is ours-but-yours (account, connections, audit log) is exportable as JSON from your account page at any time. On cancellation we hard-delete it after 30 days.

6. Service availability

We aim for 99.5% monthly uptime on the hosted plan. If we miss that in any given calendar month and you ask, we'll credit the next month proportionally. Outages caused by Supabase, OpenRouter, or your own infrastructure are not counted.

7. Warranties

We provide the hosted service "as is". We don't warrant that the service will be uninterrupted, error-free, or perfectly secure: we operate it carefully and patch quickly when issues arise, but software is software.

8. Limitation of liability

To the extent the law allows, our total liability for any claim arising from your use of the hosted service is capped at what you paid us in the previous twelve months. We're not liable for indirect, incidental, or consequential damages.

9. Termination

You may cancel at any time. We may suspend or terminate accounts that violate the acceptable-use rules above, with email notice except in cases of imminent security harm.

10. Changes

We update these terms when the answers above change. Material changes will be announced via email at least 30 days before they take effect.

11. Governing law

These terms are governed by the laws of the operator's jurisdiction, exclusive of conflict-of-law rules. Disputes that can't be resolved by email go to the courts of that jurisdiction.

Contact

For questions about these terms, send a note via our contact form. For everything else, same place.